Privacy Policy

This is a general-purpose privacy policy template drafted for Help At Home Co. It has not been reviewed by an attorney. Please have it reviewed by a qualified attorney familiar with California privacy law (including the CCPA/CPRA) before publishing it live, and fill in the bracketed placeholders.

Who we are

Help At Homeco LLC ("Help At Home Co," "we," "us," or "our") provides non-medical, in-home care services throughout Los Angeles County and surrounding areas. This Privacy Policy explains what personal information we collect through this website, how we use it, and the choices you have.

Information we collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a contact form, request a free consultation, or make a donation
• Any message, note, or details about care needs that you choose to include
• Donation amount and frequency if you use our Donate page

We do not collect payment card information through this website. Payment processing, once enabled, will be handled by a third-party payment processor that is subject to its own privacy and security practices.

How we use your information

We use the information we collect to:

• Respond to inquiries and schedule free consultations
• Provide, maintain, and improve our care services
• Process and acknowledge donations
• Communicate with you about your request or our services

We do not sell your personal information.

How information is stored

Form submissions on this website are processed through Netlify Forms, a third-party service. Submitted information is stored in our Netlify account and is accessible to our team for the purposes described above.

Cookies and third-party services

This site may use the following third-party services, each with its own privacy practices:

• Google Fonts, to load website typography
• Google Maps, when you click "Get Directions"
• [Google Analytics or other analytics provider, if enabled]
• [Payment processor, once donation processing is enabled]

Your rights (California residents)

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA), as amended, to request access to, deletion of, or information about the personal information we have collected about you. To make a request, contact us using the information below. We do not sell or share personal information for cross-context behavioral advertising.

Children's privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.

Contact us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Help At Home Co
468 N Camden Dr, Beverly Hills, CA 90210
Phone: (424) 236-3643
Email: Admin@helpathomeco.org